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Shipping Policy – Veslury

Article 1 - Delivery Zones and Shipping Fees

  • Covered zones: Deliveries are handled exclusively within Metropolitan France (excluding Corsica).

  • Fee calculation: Shipping costs are automatically calculated at checkout. They vary based on the total weight of your order and your delivery address. You can view the exact amount before final payment confirmation.

Article 2 - Shipping Terms and Carriers

To ensure optimal service, Veslury works with production and logistics partners (including Printful for the apparel collection).

  • T-shirts ("Ascension" and "Insoumis") and the 2026 Calendar may be shipped separately depending on the fulfillment centers.

  • Your items are protected and shipped in eco-friendly packaging, made with a minimum of 30% to 50% post-consumer recycled (PCR) plastic.

Article 3 - Address Error Management

It is entirely your responsibility to verify the accuracy of your details before confirming your purchase.

  • Before shipping: If you notice an error, contact us urgently at veslury.contact@gmail.com from the email address linked to the order, indicating your order number and the new complete address.

  • After shipping: Once the package is handed over to the carrier (Mondial Relay, Colissimo, etc.), no technical modifications are possible. If the package is returned to the sender due to an incorrect or incomplete address, or because it was unclaimed, re-shipping fees will be entirely at your expense.

Article 4 - Lost or Damaged Packages During Transit

  • Tracking status "Delivered": If the carrier services confirm that the package was delivered to your address but you claim not to have received it, Veslury cannot be held responsible. Any re-shipment will be at your expense.

  • Confirmed loss or damaged product: In the event of a confirmed loss via tracking or if an item arrives damaged (defective clothing, bent calendar), you have a maximum of 30 days following the estimated delivery date to contact us at veslury.contact@gmail.com. Please attach clear photos of the item and packaging, along with your order number. Following an investigation, a re-print and re-shipment at our expense will be scheduled.